Privacy Policy
This Privacy Policy explains how Kranium LLC handles information on two websites: kranium.co and kranium.ai. It covers those two sites only.
Who we are
Kranium LLC is a Colorado limited liability company, based in Denver, Colorado. You can reach us at support@kranium.co.
What this policy covers
This policy applies only to kranium.co and kranium.ai. It does not cover Kranium’s apps (including Sprunt, Insekt and Brang) or games. Those will have their own privacy policies, published on kranium.so for apps and kranium.games for games.
What these sites collect
Nothing, directly. These sites are plain web pages. They do not use cookies, local storage, analytics, tracking pixels, advertising, forms, accounts or third-party scripts, fonts or images. We do not ask you for any information to use them.
Hosting and server logs
Both sites are hosted by Hostinger, which also runs a content delivery network (CDN) in front of them to deliver pages quickly. Like almost every web host, Hostinger’s servers automatically record basic technical details of each request to keep the sites working and secure. These details are the date and time, your IP address, the page or file requested, your browser and device type (as your browser reports it), an approximate country derived from your IP address, and the size and speed of the response.
We do not use these logs to identify, profile or track visitors, and we do not combine them with any other information. We may look at them only to fix problems or deal with abuse. Hostinger keeps these logs for a limited time under its own policies; through our hosting control panel we can see only the most recent seven days. Hostinger’s own handling of this data is described in its privacy policy at hostinger.com/legal/privacy-policy.
When you email us
If you email support@kranium.co, we receive your email address, your name if you include it, and whatever you write. Our email is provided by Google Workspace.
We use your email only to read it and reply to you. We do not sell it, rent it, share it for marketing or add you to any mailing list.
We keep support emails for up to two years after the last message in the conversation, then delete them. If an email is needed for a legal, tax or dispute reason, we keep it only for as long as that reason lasts.
Links to other sites
These sites link to each other, to our Facebook page and to other Kranium websites. Once you follow a link off kranium.co or kranium.ai, that site’s own privacy policy applies. There is no Facebook widget, “like” button or pixel on these sites, so Facebook learns nothing from your visit here unless you click through.
Children
These sites are for a general audience and are not directed at children under 13. They collect no personal information from anyone. If you believe a child under 13 has emailed us, contact us and we will delete that email.
Your choices and rights
Wherever you live, you can ask us:
- whether we hold any email you sent us, and for a copy of it;
- to correct information in it; or
- to delete it.
Email support@kranium.co from the address you wrote from, and we will reply within 30 days. We will not charge you, and we will not treat you differently for asking. Because these sites collect nothing on their own, the emails you send are the only information we hold about you.
Changes to this policy
If we change this policy, we will update this page and the “Last updated” date at the top. That date is the record of the current version. If a change is significant, such as the sites starting to collect any new information, we will say so at the top of this page before the change takes effect.
Contact
Questions about this policy: support@kranium.co.